Hello, Domicilio Mallorca.

Your account has been suspended. Did you renew correctly?
If so, I'll fix it in a moment.

Thanks,
Joel

Hallo Joel, Have paid the money on 6.2. Only there is a new account Domicillio Mallorca on the platform https://panel.cloudhotelier.com/login?msg=error_session, and an old sonolive.de with the platform https://secure.cloudhotelier.com/home?error= 0th
Which is now ?? Because the old one ends at strato
I would like to set up the new Domicilio Mallorca with the template Flat !!! Thanks Mikel

die mit dem neuen Account, kontakt@domicilio-mallorca.com

Mikel

Hello the system has a big mistake, in the backend there is not the button Availability & Rates I can not work with this system !!! ?? Please check, https://panel.cloudhotelier.com/ari ,...I can not adjust anything!!! the page is not working correctly!!?? Please check!
Thanks Mikel

Hallo Joel, in the Cloud Admin Panel, there is not the Rubrick Availability & Rates on the left !! ?? Only>>>Dashbord, Bookings, Inventory, Manage Propertie and System !! ?? >> >> Availability & Rates does not exist, you can not book it because you get this error.Sorry, no availability found. you can see why the admin panel is not working
Thanks Mikel

Hello, can you please check my account !! ?? he does not work correctly !! ?? Thank you

The booking ends here !! ??
http://domicilio-mallorca.com/index.php/en/engine/book?promo_code=&start_date=2018-03-10&end_date=2018-03-17&party=6&rooms=110951.110250.ro

Hello Domicilio,

I'm sorry there was a system update and the tutorials are now out-dated. We will need to update the tutorial. Meanwhile if you have any specific question regarding the new Inventory screen, don't hesitate to ask.

Regarding your website, please follow our tutorial, if you have any question at any point you can ask for specific support on that particular issue. Please wait until we reply to your latest question so we can move forward. I've just checked and see you have lots of problems right now. :(

https://cloudhotelier.com/en/tutorials

Hello Xavier, my account is still not working !? Can you see what it is !? It's a new business for me, and it has to work! Please let me know. The old account went very well, only the new !? Mikel

Hello Mikel,

In order to provide effective support, we need that you provide clear explanation of the problem. Can't you log-in to the new panel?

https://panel.cloudhotelier.com?

Your site doesn't work properly? Please disable Joomla user/password protection before we can check it out.

It's recommended to not use this Joomla protection and use a apache . htpasswd instead.

Hola Xavier, of course I can get on my account. This is not the problem. Joomla and template flat I loaded down from your website. Joomla and template is working well, this in not the problem. The problem is: if a client want to make a reservation on this template the booking ends here: http://domicilio-mallorca.com/index.php/en/engine/book?promo_code=&start_date=2018-03-10&end_date=2018-03-17&party=6&rooms=110951.110250.ro
The Client can`t make a finally reservation. So i can give you all password from Joomla and from cloudhotel account and you can see it by yourself what I mean. Saludos Mikel

http://www.domicilio-mallorca.com/index.php/de/engine/book?promo_code=&start_date=2018-03-03&end_date=2018-03-10&party=4&rooms=110982.1.ro

Sorry the account is not working !!! Strato everything adjusted to access rights! Have now 14 days my business lost, previously under Jommla 2.5 everything went well! Now I have no time to deal with the problem! Give me my money back And I can order another system! Greeting Mikel

Hello Mikel,

Please let's stop wasting everybody's time.

We need clearly explained support questions and access to your Joomla in order to help.

Please open a new support ticket providing detailed information, otherwise there's no problem in give your money back.

Kindest Regards