Good morning, Matheus.

I'm seeing here that your account on panel.cloudhotelier.com is suspended, but you have neither the Plan nor the Panel expired, let me ask someone and I will help you as soon as possible.

Thanks,
Joel.

Hello Matheus,

We are so sorry, there's an error in our automatic billing system where an expired account is not activated automatically when re-activated.

Please accept our apologies. In compensation, we have extended your subscription period for 3 months, until 2018-12-15.

We will be in contact, for any questions you may have.

Thank you very much for trusting CloudHotelier.