Dear Sir,
I contact you because I like to know how I can remove the bell on the right... in this moment I'm not interested in the online bookings. Furthermore I was wondering how I can edit the contact page of the Suite & Spa template.
I was habitued to work with old joomla module... I never used the Jkit
Kind Regards,
Vito
Xavier Pallicer May 29, 2017
Hello Vito,
The easiest way is to use custom.css to hide the bell.
Add this rule to your custom.css
.tm-header-booking-bell{display:none;}
More info in basic theme customizations tutorial.
Vito July 12, 2017
Dear Xavier,
I have a problem in the show of the map in the contact form. The website says:
Spiacenti, si è verificato un problema. Google Maps non è stata caricata correttamente. Per i dettagli tecnici, consulta la console JavaScript.
PLease, could you help me?
Kind regards,
Xavier Pallicer July 14, 2017
Hello Vito,
Could you tell me the url of your website so we can take a look?
regards
Vito July 14, 2017
http://www.slodesignhouse.com/index.php/en/contact
I nave another issue with the following link http://www.slodesignhouse.com/index.php/en/the-rooms
When I select the english it duplicate a Page in the botto.
Thanks a lot
Xavier Pallicer July 18, 2017
Hello Vito,
Please do not user Joomla user authenthication to protect your site when developing, as the site loads special CSS and javascript files when you are logged as administrator that can cause issues with our templates and extensions.
Instead, use htaccess protection.
By the way, we cannot access your site to check it out.
Kind Regards
Vito July 19, 2017
Hello Xavier,
I removed the joomla autenthication to the site.
The problem is in teh following pages:
ROOMS PAGE (in english language) - http://www.slodesignhouse.com/index.php/en/the-rooms
It loads a different style in the font than the other pages, and in the bottom, after the content there is a text duplicated
CONTACT PAGE: http://www.slodesignhouse.com/index.php/en/contact
the site cannot display the Google Map
Thank you a lot for your cooperation.
Kind Regards,
Vito
Xavier Pallicer July 19, 2017
Hello Vito:
GOOGLE MAPS
Please make sure you add a valid Google Maps Api Key in the template params:
https://nimbus.everhelper.me/client/notes/share/1020357/k8tzg5mwtz09wblrexvp
Most times is not needed when using SSL certificate (https)
ROOMS PAGE
Please make sure you use the same module layouts and module positions that you will find in our demo theme packages. It seems that you have published that module in a wrong module position.
Tell me if you need any further information.
Regards
Vito July 19, 2017
Dear Xavier,
thank you. I've solved the issue of contact, but I'd like to know how I oculd change the poin icon (the deer) with a normal one.
Furthermore I tried to check the modules and they are the same both in position and configuration.
Please help me!!!!
kind Regrads,
Vito
Vito August 24, 2017
Dear Sir,
today I received a charge of 69€ for a renew of the subscription. I Never authorised it. Please could you refund me?
Kind regards
Vito Ficarrotta
Vito August 24, 2017
Dear Xavier,
unfortunately I was bit informed as regards the automatic renew. I did not used any service now, so according your terms and conditions, you can reimburse me.
Please, help me!
Thank you
Xavier Pallicer August 24, 2017
Hello Vito,
Don't worry, we will refund the amount.
Please cancel your subscription in order to avoid new charges in the future.
Kindest Regards