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Dear Sir,
I contact you because I like to know how I can remove the bell on the right... in this moment I'm not interested in the online bookings. Furthermore I was wondering how I can edit the contact page of the Suite & Spa template.
I was habitued to work with old joomla module... I never used the Jkit
Kind Regards,

Vito


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Comments

Xavier Pallicer   May 29, 2017

Hello Vito,
The easiest way is to use custom.css to hide the bell.

Add this rule to your custom.css

.tm-header-booking-bell{display:none;}

More info in basic theme customizations tutorial.

Reply

Vito   July 12, 2017

Dear Xavier,
I have a problem in the show of the map in the contact form. The website says:

Spiacenti, si è verificato un problema. Google Maps non è stata caricata correttamente. Per i dettagli tecnici, consulta la console JavaScript.

PLease, could you help me?
Kind regards,

Reply

Xavier Pallicer   July 14, 2017

Hello Vito,

Could you tell me the url of your website so we can take a look?

regards

Reply

Vito   July 14, 2017

http://www.slodesignhouse.com/index.php/en/contact

I nave another issue with the following link http://www.slodesignhouse.com/index.php/en/the-rooms

When I select the english it duplicate a Page in the botto.
Thanks a lot

Reply

Xavier Pallicer   July 18, 2017

Hello Vito,

Please do not user Joomla user authenthication to protect your site when developing, as the site loads special CSS and javascript files when you are logged as administrator that can cause issues with our templates and extensions.

Instead, use htaccess protection.

By the way, we cannot access your site to check it out.

Kind Regards

Reply

Vito   July 19, 2017

Hello Xavier,
I removed the joomla autenthication to the site.
The problem is in teh following pages:

ROOMS PAGE (in english language) - http://www.slodesignhouse.com/index.php/en/the-rooms
It loads a different style in the font than the other pages, and in the bottom, after the content there is a text duplicated

CONTACT PAGE: http://www.slodesignhouse.com/index.php/en/contact
the site cannot display the Google Map

Thank you a lot for your cooperation.
Kind Regards,

Vito

Reply

Xavier Pallicer   July 19, 2017

Hello Vito:

GOOGLE MAPS

Please make sure you add a valid Google Maps Api Key in the template params:

https://nimbus.everhelper.me/client/notes/share/1020357/k8tzg5mwtz09wblrexvp

Most times is not needed when using SSL certificate (https)

ROOMS PAGE

Please make sure you use the same module layouts and module positions that you will find in our demo theme packages. It seems that you have published that module in a wrong module position.

Tell me if you need any further information.

Regards

Reply

Vito   July 19, 2017

Dear Xavier,
thank you. I've solved the issue of contact, but I'd like to know how I oculd change the poin icon (the deer) with a normal one.
Furthermore I tried to check the modules and they are the same both in position and configuration.
Please help me!!!!
kind Regrads,

Vito

Reply

Vito   August 24, 2017

Dear Sir,
today I received a charge of 69€ for a renew of the subscription. I Never authorised it. Please could you refund me?
Kind regards

Vito Ficarrotta

Reply

Vito   August 24, 2017

Dear Xavier,
unfortunately I was bit informed as regards the automatic renew. I did not used any service now, so according your terms and conditions, you can reimburse me.
Please, help me!
Thank you

Reply

Xavier Pallicer   August 24, 2017

Hello Vito,

Don't worry, we will refund the amount.

Please cancel your subscription in order to avoid new charges in the future.

Kindest Regards

Reply