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Home page did not come up.

he home page did not come up. I also tried to install a different template but the Ocean template could not be installed and seem to be stuck in the Flat template. Installing the Flat theme template update still did not fix the issue.


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Xavier Pallicer   January 24, 2017

Hello there

The minimum php version required is 5.4.3, you have installed 5.4.19, this is an outdated / unsupported version.

Hope this helps

Reply

Ol Wales   January 25, 2017

Ok, I now have PHP5.6 and still could not get either of the template to install (Splash or Ocean). Why?

Reply

Xavier Pallicer   January 25, 2017

Hello Ol,

It seems that you haven't installed a Theme-Pack but a fresh Joomla installation.

Please, follow this tutorial step by step:

https://cloudhotelier.com/en/tutorials/theme-package-installation

Kind Regards

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Ol Wales   January 26, 2017

Could not sync the inventory from the Admin Panel using the "Admin Panel Extension" Data Source; it gives error:
Inventory Sync Error: API_MODEL_INVALID_ACCOUNT

Both App ID and Secret key are ensured to be consistent. Do I need to set an Endpoint url to what or what id wrong here?

Reply

Xavier Pallicer   January 27, 2017

Hello Ol,

Please can you open a new support request with the new issue and include site administrator details.

Thank you

Reply